How to Create and Submit a Ticket? Submitting a ticket is simple: Go to the "Create Ticket" section, fill out the required details such as issue description, and click submit. You will receive a confirmation email with your ticket number. Tracking Your Ticket Status Once a ticket is submitted, you can track its status by entering your ticket number and email in the “Search Your Ticket” form. The system will show whether your ticket is open, in progress, or closed. Adding Updates to an Existing Ticket If you need to provide more information about an open ticket, you can either reply to the ticket confirmation email or log into your account to add comments and attachments. How to Close a Ticket? If your issue has been resolved, you can close the ticket either by responding to the email thread or by selecting the close option in your account’s ticket section.